FAQ’s

Just head to our Contact us page and send us an email, we will get straight back to you. Once you have an idea of what you would like, we will send you a booking confirmation.  We require a $1000 deposit to secure the teepee or $250 for just styling or decor hire to secure your date.

Head to our contact us page, fill out the form and our lookbooks will download, it will also capture your information so we can get in touch.

We have seated a 120 under 1 teepee, or book a 2nd teepee for the extra space.  Please refer to our floorplans.  There are a couple of different options depending on the layout of your tables.  If you have concerns, please feel free to contact us for further information.

We provide teepee hire from Mackay to Bowen.  Delivery charges will be added for events further than 30km away on a per hour basis, plus any accommodation that might be needed for events further away.  We are also part of a wonderful teepee family so if you live somewhere else, we  can certainly pass your details along.

We are based in Cannonvale in the beautiful Whitsundays.

• Does your prospective site have good access for 4×4 vehicles?
• How exposed is the site? Is there a backup site available?
• Is the ground well drained?
• Is the ground level?
• Does the site have provision of services e.g. toilets, water and power

If you do have any questions about the suitability of your prospective site, then please give us a call.  We are always happy to carry out a free, no obligation local site visits.

The Giant Hat teepee is 10.3 metres in diameter with the sides down, and 13 metres with all of the sides raised.

Whilst our teepee can be set up on a slight slope, setting them up on a very undulating field would not be possible.  If the level of the ground is too disjointed, the poles and canvases will be out of alignment and would not join together correctly.  It could also be uncomfortable for your guests as the furnishings may be wobbly inside the tipis.  If you have any doubts we will happily come and look at your site for you.

Whilst we can set the teepee up on tarmac, hardcore and chippings we would have to drill into the surface, which may damage it.  Unfortunately, we cannot pitch our teepee on concrete.

Yes.  We have a list of lovely venues, Check out our Venues page.   We also have partnerships with wedding planners, caterers, entertainment, staging and lighting, photographers & celebrants.  Just get in touch and let us know what you need.

Our teepee is fully waterproof so rain is never a problem, unless the site is at risk of flooding, in which case we suggest you organise a back up site.  If high winds are forecast we will discuss with you when the best time to pitch the teepee will be.  It might be that we have to change the build day.  The teepee also comes with a high wind device which means once up it can withstand winds up to 62mph with all the sides down.   Depending on the time of year if your site is exposed or at risk of flooding, we would always recommend that you have a back up site, which is more sheltered or better drained as a contingency plan.

Unfortunately this is not possible.  Staff will have assess the site and the weather forecast and, in agreement with you, decide which sides of the teepee should be raised or lowered.

Often we can take electricity from a nearby building or static source.  Please discuss with us if this is not possible for you.

Yes.  Conferences and presentations are regularly held in our teepees.  Please contact us if you have any more detailed requirements, we’d be happy to help.

We work with the best in the business and can definitely point you in the right direction.

Not directly.  If your event is in the Whitsundays, we do have a very reliable contact and we would be happy to arrange this on your behalf or pass on their details.

Yes.  We would be very happy to work with you to create a floor plan that meets your requirements and that will optimise the space within the teepee.

Your content goes here. Edit or remove this We use a corn coloured fibre matting, called Dandy Dura which is laid in sections throughout the teepee.

Yes.  The matting is ‘high heel friendly’, even against the sharpest stilettos!

If you are not taking out Damage Waiver – we would strongly advise you purchase event insurance from a reputable insurer to cover loss or accidental damage to our equipment, cancellation, breakages and a whole lot more.  Our teepee and additional equipment runs into the tens of thousands of dollars.

It’s a convenient way for you to cover loss or accidental damage to our teepee during your event.  It means you will pay a much lower excess, much like when you take out car insurance.

Please get in touch to see if we have an event coming up in your area.  Then you would be more than welcome to come along to check it out before the event starts or before we pack up.

The usual hire period is 48 hours.  We usually set up the teepee the day before and take it down the next day.   We are happy to extend the hire period, if required.

The final balance is due one month before the event.  We must have received cleared funds prior to your set up date.

Yes, this is not a problem.  You can always amend the number of seats and tables you require after you have booked and in line with your final guest numbers.  However, this does have to be finalised before we send you your final booking form approximately one month before your event.

Please just give us a call or send an email.  We’d be delighted to help with any of your unanswered questions.